You are managing a project to roll out a new company-wide software application. To facilitate efficient adoption by users when the system goes live, what is the best action to take during the planning phase?
Schedule regular status updates with the project sponsor
Assign additional IT support resources
Ensure the software is tested thoroughly before deployment
Creating a comprehensive user training plan during the planning phase ensures that end-users are prepared to use the new software effectively upon its deployment. This proactive approach minimizes disruptions and enhances user acceptance of the new system. Assigning additional IT support or scheduling status updates does not directly prepare users for the change. Ensuring thorough testing is important but does not address user readiness.
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