A business analyst needs to capture detailed functional requirements by modeling how users will interact with a new software system. Which tool should the business analyst use to document these interactions?
Use cases are ideal for documenting detailed interactions between users and a system. They capture functional requirements by describing the steps a user takes to accomplish a goal within the system. While user stories provide brief descriptions of features from an end-user perspective, they lack the detailed interaction modeling. Prototypes are visual representations of the product, and process maps illustrate workflows, not user-system interactions.
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Business Analysis Frameworks
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