A business analyst needs to communicate complex project updates to a large group of stakeholders from various departments, many of whom are unfamiliar with technical language. What is the most appropriate communication channel/tool the business analyst should use to ensure effective communication?
Conduct a presentation using visual aids to explain the updates.
Send a detailed email containing all the technical updates.
Share the updates on the company's internal documentation platform.
Hold multiple individual meetings with each stakeholder.
Conducting a presentation using visual aids is the most appropriate method in this scenario. Visual aids help simplify complex information, making it easier for non-technical stakeholders to understand. Presentations also allow interactive communication, enabling stakeholders to ask questions and engage with the material. Sending detailed emails with technical jargon may not be effective for those unfamiliar with the terminology. Holding individual meetings is impractical for a large group and time-consuming. Posting updates on an internal platform may not guarantee that stakeholders will review or comprehend the information.
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Business Analysis Frameworks
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