A business analyst needs to convey a new process flow to a team composed of members from different departments, including IT, marketing, and finance. What is the best method for the business analyst to ensure that all team members understand the new process?
Send a brief summary in the company newsletter
Organize a workshop session with interactive activities
Post the process flow diagram on the company's internal portal
Organizing a workshop session with interactive activities allows the business analyst to engage team members from various departments effectively. Interactive workshops promote active participation, enable real-time feedback, and cater to different learning styles, ensuring comprehensive understanding of the new process. Distributing a detailed written document may not accommodate all learning preferences and lacks immediate interaction. Sending a brief summary in the company newsletter is insufficient for detailed processes. Posting the process flow diagram on the company's internal portal does not guarantee that team members will review or comprehend the information without guided explanation.
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