A project manager is overseeing a project that is experiencing an unexpected increase in defects during testing. To address this issue according to the quality management plan, what should the project manager do?
Increase the budget to hire more testers.
Perform a root cause analysis to identify underlying issues in the processes.
Extend the project schedule to allow for additional testing.
Reduce the project scope to minimize potential defects.
The project manager should perform a root cause analysis to identify underlying issues in the processes. A quality management plan outlines the processes and procedures for ensuring quality standards are met, including methods like root cause analysis to tackle defects at their source. Extending the schedule or increasing the budget may not resolve the underlying problems causing the defects. Reducing the project scope could impact the project's objectives and is not an appropriate response to quality issues.
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Predictive, Plan-Based Methodologies
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