As a business analyst, you are defining acceptance criteria for a project feature that must accommodate rapidly changing customer preferences. What is the most effective approach to defining the acceptance criteria in this situation?
Use acceptance criteria templates from previous projects without modifications.
Develop acceptance criteria that include provisions for iterative refinement based on ongoing customer feedback.
Set acceptance criteria strictly based on the initial project scope document.
Postpone defining acceptance criteria until customer preferences stabilize.
The most effective approach is to develop acceptance criteria that include provisions for iterative refinement based on ongoing customer feedback. This ensures that the criteria remain aligned with evolving customer needs. Setting criteria strictly based on the initial scope may not account for changes (Option B), postponing definition delays progress and may affect timelines (Option C), and using unmodified templates from past projects may not address the specific current needs (Option D).
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Business Analysis Frameworks
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