During the execution of a project, a key stakeholder submits a request that would alter a critical deliverable. The project manager has a documented change management plan. How should the project manager address this request?
Implement the change to satisfy the stakeholder's needs.
Forward the request to the project sponsor for a decision.
Follow the procedures in the change management plan to evaluate and process the request.
Reject the request to maintain the original project scope.
The project manager should refer to the change management plan and adhere to the outlined procedures for processing change requests. This approach ensures that all changes are systematically evaluated for their impact on scope, schedule, cost, and quality before any decisions are made. Implementing the change immediately bypasses the necessary evaluation process and could introduce risks. Rejecting the request without assessment may overlook potential benefits. Escalating directly to the sponsor is unnecessary if the change management plan provides a clear process for handling such requests.
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Project Management Fundamentals and Core Concepts
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