During the execution phase of a project, a key stakeholder requests a significant change to the project scope. How should the project manager respond to this request according to the planned strategy or framework?
Postpone the decision pending further discussion or review.
Deny the request, stating that changes typically require approval during execution.
Refer the stakeholder to the change control process as specified in the project management plan.
Implement the change promptly to address the stakeholder's concern.
The project manager should refer the stakeholder to the change control process as specified in the project management plan. This ensures the change is formally documented, assessed for impacts, and approved or rejected through established procedures. Implementing the change promptly without following the process can lead to uncontrolled scope changes and project failure. Denying the request by stating that changes typically require approval overlooks the stakeholder's immediate concern and does not fully adhere to the change management framework. Postponing the decision without initiating the change control process delays addressing the issue and may affect stakeholder satisfaction. Following the planned strategy ensures changes are managed effectively and transparently.
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CAPM
Project Management Fundamentals and Core Concepts
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