Project Management Professional Practice Question

A project manager has used a personality assessment tool to better understand their team members' communication preferences. The results indicate that one team member, who plays a critical role in the project, has a strong preference for direct, fact-based communication. However, this team member has been consistently providing vague and emotionally-charged responses during project meetings. What should the project manager do to address this situation and promote team performance?

  • Adjust their own communication style to be more vague and emotionally-charged to match the team member's current approach

  • Involve the HR department to address the team member's communication style as a performance issue

  • Replace the team member with someone whose communication style better aligns with their personality assessment results

  • Have a one-on-one conversation with the team member to understand the reasons behind their communication style and find a mutually agreeable approach

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