A project manager notices that a key stakeholder has been unresponsive and appears disengaged in recent meetings. The project manager decides to address this issue using emotional intelligence. What is the BEST initial step the project manager should take?
Ignore the issue for now and hope the stakeholder re-engages on their own.
Send an informal email to the stakeholder to check in on their status.
Bring up the issue in the next team meeting to address it publicly.
Schedule a one-on-one meeting with the stakeholder to understand their concerns.
The best initial step for the project manager is to have a one-on-one meeting with the stakeholder to understand their concerns. This approach demonstrates empathy and allows for open communication. Directly addressing the stakeholder's feelings and points of view can help identify the root cause of their disengagement. Simply sending an informal email lacks the personal touch and may not convey genuine interest. Publicly discussing the issue could embarrass or alienate the stakeholder further. Avoiding the issue does not solve the underlying problem.
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