As a project manager, you have identified a stakeholder who has high influence over project outcomes but low interest in the day-to-day operations of the project. Which of the following actions would be most appropriate to manage this stakeholder?
Exclude them from communications and updates, as they do not have a high interest in the project
Keep them informed through periodic high-level updates about project progress
Involve them in the decision-making process for day-to-day operations of the project
Provide them with frequent, detailed communications to ensure they are fully informed
The correct action to manage a stakeholder with high influence but low interest is to keep them satisfied. By providing periodic high-level updates, the project manager ensures they are informed of the project's progress without overwhelming them with details that do not interest them. Keeping such stakeholders satisfied is important because they have the power to impact the project significantly. Frequent detailed communications, assigning responsibility for day-to-day decisions, or ignoring them altogether would either be unnecessary or could result in negative consequences due to their ability to influence the project.
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What are high influence and low interest stakeholders?
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