As a project manager, you notice that a team member has repeatedly violated the team's agreed-upon ground rules. What is the most appropriate initial step to address this situation?
Immediately escalate the matter to higher management and request their intervention in addressing the team member's behavior
Have a private conversation with the team member to understand the reasons behind the violations and collaboratively develop a plan to prevent future occurrences
Ignore the violations and hope that the team member's behavior improves over time without intervention
Discuss the issue openly with the entire team to ensure everyone is aware of the violations and to collectively decide on a course of action
Having a private conversation with the team member is the most appropriate initial step. This approach allows the project manager to understand the reasons behind the violations, provide guidance, and collaboratively develop a plan to prevent future occurrences. Discussing the issue openly with the entire team or escalating the matter to higher management without first addressing it directly with the individual may lead to unnecessary conflict and undermine trust within the team.
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Why is it important to have a private conversation with the team member instead of addressing the whole team?
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What are ground rules in a team setting, and why are they significant?
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What can be done to collaboratively develop a plan with the team member to prevent future violations?
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