During a project, an Agile team encounters a situation where team members have different opinions on the implementation of a feature which leads to a disagreement. As part of fostering a collaborative team environment, what is the most effective approach the team should take to address and resolve the conflict?
Encourage the team to discuss openly and reach a consensus that aligns with the project's objectives and values.
Have the project manager make a decision on the implementation approach to resolve the conflict.
Delay the decision until the next project phase to gather more information.
Vote on the different opinions, and choose the implementation approach with the most votes.
The most effective way to handle conflicts in an Agile team is to encourage a collaborative problem-solving approach. According to the Agile Practice Guide, fostering greater collaboration on the team and aligning stakeholder needs is achieved by shifting from command-and-control leadership to serving the team and the management. The team should focus on incorporating multiple viewpoints through open dialogue which typically leads to consensus and commitment. This approach aligns with the Agile principle of collaborative work and is indicative of a servant leadership style, which is recommended in Agile environments .
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