During the execution of an IT infrastructure upgrade project, you have identified a mix of internal and external stakeholders with varying degrees of power and interest. Which of the following steps would be MOST effective for your next action to ensure a robust stakeholder engagement strategy?
Send out weekly project updates via a newsletter to all stakeholders to keep them informed of project progress and decisions.
Schedule a one-time meeting with all stakeholders to obtain their buy-in and then focus solely on the project execution.
Develop and implement a tailored engagement plan for each category of stakeholders and periodically validate its effectiveness through feedback and stakeholder responses.
Review the stakeholder engagement plan to ensure it aligns with the latest project schedule and communication frequency.
After analyzing and categorizing stakeholders, it is crucial to tailor the engagement strategy to their specific categories and then develop, execute, and validate this strategy. Validation implies confirming that the strategy effectively engages stakeholders as planned and is bringing anticipated results such as resolving concerns, getting support, and valuable input. Simply reviewing the stakeholder engagement plan or sending out general project updates would not provide evidence of its effectiveness in actual engagement. Communication should be an ongoing process tailored to the stakeholders' needs and influence.
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