During the execution phase of a project, the project manager recognizes valuable insights that could enhance the performance of the current project as well as future projects. What is the BEST approach to ensure that this knowledge is captured and used effectively?
Email a summary of insights to all stakeholders at the end of the project
Document the insights in the lessons learned register and ensure they are reviewed and accessible for future projects
Wait until the project closure to record all insights and learnings
Discuss the insights in team meetings without formally recording them until the end of the project
The correct answer involves using processes to capture lessons learned and insights, and incorporating them into the organizational knowledge base for current and future use. It is important to create and maintain an atmosphere of trust and to motivate the team to share their knowledge, as tacile knowledge is often shared through conversation and interactions, which requires a collaborative environment that fosters knowledge sharing.
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What is a lessons learned register?
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