During the execution phase of a project, you notice that the current supplier's delivery timelines are regularly falling short of the agreed-upon schedule stipulated in the contract. This is beginning to impact the project's critical path. As a PMP certified project manager, what should be your best course of action?
Send a formal notice to the supplier stressing the contract's enforceability to ensure adherence to delivery schedules.
Terminate the current contract immediately and find a new supplier to work with.
Accept the delays as part of the project's risk and adjust the project schedule accordingly.
Meet with the supplier to discuss the performance issues and identify improvement plans.
The correct answer is to meet with the supplier to discuss the performance issues and identify improvement plans. Communicating issues and collaborating on solutions is a key aspect of supplier management. A meeting can help to clarify the root cause of the delays and establish a way forward. Immediately switching suppliers without trying to remedy the situation can lead to additional risks and costs. Accepting poor performance would be detrimental to the project. Conducting a meeting focused on the contract's enforceability without a collaborative approach to problem-solving may lead to an adversarial relationship and may not facilitate a timely resolution.
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