Crucial Exams

Project Management Professional Practice Question

Your project team is debating over the implementation of a new feature. The developers have differing opinions on the technical approach while the product owner emphasizes the customer's perspective. To facilitate a resolution and ensure a shared understanding, what should you, as the project manager, do next?

  • Impose a quick decision that aligns with customer expectations, as represented by the product owner, to maintain customer satisfaction.

  • Decide in favor of the majority's opinion to expedite the decision-making process and keep the project moving.

  • Break down the feature implementation debate into smaller elements and present data and facts related to each to identify the root cause of the misunderstanding.

  • Encourage each team member to present their viewpoints extensively, hoping they will come to an agreement on their own.

Project Management Professional
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