An organization's IT security team needs to roll out a significant software update across all employee workstations. To reduce the impact on daily operations, they want to implement the update during a period of low user activity. Which component of the change management process should they refer to for scheduling this update?
The maintenance window is the specified time frame designated for implementing changes and updates with minimal disruption to users. By referring to the maintenance window, the IT team can schedule the software update during a period when system usage is low. The backout plan outlines steps to reverse a change if issues arise, impact analysis assesses the potential effects of the change on the organization, and test results provide information on the outcomes of testing but do not assist in scheduling.
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