During a recent change management meeting, it was determined that a critical software update needs to be deployed to address a known vulnerability. What step should be taken first to ensure the update aligns with the organization's security policies and operational integrity?
The correct answer is 'Conduct an impact analysis' because it is a practice that helps determine the potential implications of the change on the organization's systems and security posture. An impact analysis will review how the proposed update will interact with existing systems, identify any potential risks or conflicts, and help plan to mitigate them before the change is implemented. 'Reviewing the backout plan' is performed later and is associated with preparation for potential rollback in case the update causes issues. 'Consulting the stakeholders' is important but not the first step, as they would require the impact analysis to assess the change effectively. 'Updating policies/procedures' is premature at this stage, since it's necessary first to understand the effects of the changes on the current policies and procedures.
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What is an impact analysis in the context of software updates?
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Why is it important to align software updates with security policies?
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What are stakeholders in the context of change management?