During a scheduled change to implement a major software update, which of the following will BEST ensure that any unexpected issues can be remediated without affecting continued operations?
A backout plan is crucial when implementing new changes, as it provides a pre-defined procedure for reverting a system back to its original state before the change in the event of a failure. This ensures minimum downtime and preserves system integrity. A maintenance window is a planned time period for changes that might affect system availability, but it doesn't in itself ensure a system can be reverted to a functional state after an unexpected issue. Ownership defines who is in charge, and stakeholder analysis identifies individuals or groups that may be affected by the change, but neither directly guarantee contingency measures for reverting implementations.
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What should be included in a detailed backout plan?
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Why is a maintenance window important, even if it doesn’t guarantee operational continuity?
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What are the key differences between ownership and stakeholder analysis in change management?