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Real World Azure AI Use Cases

Match each business scenario with the most appropriate Azure AI solution.

Some options will have multiple correct answers.


A customer service department needs an AI-powered chatbot available 24/7.
A retail company wants to predict inventory needs based on historical sales data.
An e-commerce site wants to show product recommendations to users based on behavior.
A social media company wants to analyze posts for positive or negative sentiment.
A bank wants to automatically extract key fields (like name and total) from PDFs.
A travel app wants to let users speak into the app and convert it to text commands.
Azure Form Recognizer
Azure Bot Service
Azure Machine Learning
Azure Text Analytics
Azure Speech-to-Text