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CompTIA A+ Practice Test (220-1102)

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CompTIA A+ 220-1102 Information

CompTIA A+ Certification Overview

Exam Versions

The current versions of the CompTIA A+ certification exams are:

  • 220-1101 (Core 1)
  • 220-1102 (Core 2)

These versions were launched in April 2022 and are expected to retire approximately three years from their release date.

The A+ Certification Test

To earn the CompTIA A+ certification, candidates must pass two separate exams: 220-1101 and 220-1102. Each exam has a separate fee and can be taken in any order. Both exams must be completed before the retirement date and must be from the same set of objectives. The certification is valid for three years from the date of passing the exams.

Exam Details:

  • Format: Computer-based tests
  • Number of Questions: 90 questions per exam
  • Time Limit: 90 minutes per exam
  • Result Availability: Immediately after completion, following a short mandatory survey

CompTIA A+ 220-1102

The CompTIA A+ 220-1102 (Core 2) exam is an essential part of the A+ certification, focusing on the software and operational aspects of IT support. Launched in April 2022, this exam tests candidates on a variety of critical topics including operating systems, security, software troubleshooting, and operational procedures. The 220-1102 exam comprises 90 questions, featuring a mix of multiple-choice and performance-based questions that simulate real-world IT scenarios. With a 90-minute time limit, candidates must efficiently demonstrate their knowledge and problem-solving skills. The exam is designed to ensure that IT professionals are well-versed in managing and troubleshooting software issues, implementing security measures, and following best practices in IT operations. Successful completion of the 220-1102, alongside the 220-1101, certifies individuals for three years, highlighting their competence and readiness to handle diverse technical challenges in the IT field.

Exam Policies and Procedures

Candidates must agree to CompTIA's exam policies before starting the test. These policies include:

  • No Mobile Phones/Devices: Must be left outside the exam room
  • Question Review: Candidates can revisit and change answers before submitting the exam
  • Submission: Unanswered questions are marked, and a final review is available before submission

Testing Centers

Since July 9, 2012, CompTIA exams are available exclusively through Pearson VUE testing centers. Candidates can book exams online, by phone, or at the testing center. Options include:

  • In-Person Testing: At Pearson VUE testing centers
  • Online Testing: Through Pearson VUE's online platform

Performance-Based Questions (PBQs)

The A+ exams include Performance-Based Questions (PBQs), which require candidates to perform specific tasks or solve problems in a simulated environment. These questions test real-world skills in areas like command prompts, Windows OS, and networking environments.

Continuing Education (CE) Program

Certifications with the +CE (Continuing Education) suffix, including A+, Network+, and Security+, must be renewed every three years. Renewal options include:

  • Retaking the Exam: Passing the latest version of the exam
  • Higher-Level Certification: Passing a higher-level CompTIA exam
  • CE Program Requirements: Completing CE activities

Lifetime Certifications

Certifications earned on or before December 31, 2010, are valid for life. However, lifetime certifications are no longer available for new candidates.

More reading:

Free CompTIA A+ 220-1102 Practice Test

Press start when you are ready, or press Change to modify any settings for the practice test.

  • Questions: 15
  • Time: Unlimited
  • Included Topics:
    Operating Systems
    Security
    Software Troubleshooting
    Operational Procedures
Question 1 of 15

A system exhibiting sluggish performance must always be diagnosed with failing hardware components as the primary cause.

  • True

  • False

Question 2 of 15

Employees at the company you work for are given Android phones to be used for company business. All the applications they need are pre-installed and no further applications are authorized. Which file extension needs to be blocked to restrict installing more applications?

  • APK

  • TXT

  • EXE

  • IPA

Question 3 of 15

Which Administrative Tool in Windows provides detailed view and logs about system, security, and application events?

  • Disk Management

  • Task Scheduler

  • Performance Monitor

  • Event Viewer

Question 4 of 15

What Active Directory feature can be used to apply default user account permissions?

  • Login scripts

  • Group Policy

  • None of these options

  • Least Privilege

Question 5 of 15

What is the primary purpose of using ESD straps when handling sensitive electronic components?

  • To enhance grip while handling hardware

  • To maintain temperature control during repairs

  • To prevent static electricity from damaging components

  • To provide insulation from electrical shocks

Question 6 of 15

You are working on a client's computer and find that the user's desktop has changed, along with their home directory files and folders. The user is also experiencing significantly slow performance. What is the most likely cause of the problem?

  • Malware infection

  • Corrupted user profile

  • Faulty hard drive

  • System instability

Question 7 of 15

A user is experiencing issues with network access on their PC. The PC shows it is connected to the network but cannot access any internal or external network resources. What is the most likely cause of this issue?

  • Outdated network drivers

  • IP address conflict

  • Incorrect network settings

  • Disabled network adapter

Question 8 of 15

What is the primary purpose of gathering user information in a support ticket system?

  • To provide users with a detailed manual without addressing their specific problem

  • To help technicians understand the context of the user's issue

  • To automatically resolve all issues without user input

  • To collect demographic data for marketing purposes

Question 9 of 15

What is the primary purpose of installing bollards in a commercial building's entryway?

  • To serve as designated parking spaces for employees.

  • To display important signage for building regulations.

  • To improve the aesthetic appearance of the entryway.

  • To prevent unauthorized vehicle access in pedestrian areas.

Question 10 of 15

Your client's workstation is experiencing frequent and unexplained reboots. After verifying there is no overheating and ensuring all hardware components are properly seated, which of the following Windows tools should you use first to further troubleshoot the system instability?

  • Perform a System Restore to revert the computer to an earlier state.

  • Set up counters in Performance Monitor to track system performance.

  • Run the Disk Defragmenter to optimize file placement on hard drives.

  • Use the Reliability Monitor to review system stability history.

Question 11 of 15

Logical partitions can be created within an extended partition on a disk.

  • False

  • True

Question 12 of 15

Which of the following is a mobile operating system?

  • Android

  • Windows 10 IoT

  • OSX

  • iMac

Question 13 of 15

An access control system that utilizes key fobs should be capable of tracking the time and location of entries made by users.

  • True

  • False

Question 14 of 15

Which of the following represents the BEST practice for disposing of toner cartridges to minimize environmental impact?

  • Keep a record of the disposal

  • Reuse toner cartridges without reconditioning

  • Send toner cartridges to a recycling facility

  • Discard toner cartridges in the trash

Question 15 of 15

Which backup type only needs a maximum of two backups to restore all data?

  • Synthetic

  • Differential

  • Full

  • Incremental